Honoring the People, Partners & Communities Behind Our Success
15 Years of Excellence
This year marks the 15th anniversary of Royalton Hotels & Resorts, a significant milestone in the company’s history. It is a moment to acknowledge the contributions of all those who have played a vital role in the company’s success, from daily operational teams to partners and communities. Their collective efforts have been essential to the company’s continued growth and excellence
Our Expansive Journey

2025
- The definition and execution of strategic, sustainable growth plans, securing Royalton Hotels & Resorts’s leadership for the future.
- Royalton Hotels & Resorts announces opening Royalton CHIC Barbados

2024
A record-breaking year in sales and marketing, with all business units operating in seamless synergy
Launch of Royalton and Planet Hollywood Hotels & Resorts by Royalton App for all properties, enhancing guest experience and convenience
Openings:
• Royalton CHIC Antigua including overwater suites
• Antigua's first overwater restaurant, Pescari

2023
Royalton International is officially established, consolidating a powerhouse of sister companies

2022
Royalton Hotels & Resorts become the first hotel company in using First Person View technologies (Above & Beyond videos).
Royalton Luxury Resorts Wins Readers' Choice Award for Best All-Inclusive Hotel Chain and Customer Service
Openings:
• Royalton Splash Riviera Cancun

2021
Royalton Hotels & Resorts and Marriott International forge a historic strategic partnership, reshaping the hospitality landscape

2020
Expansion into Grenada, adding another premier destination to the network
Openings:
• Royalton Grenada

2019
Introduction of Chairman Overwater Bungalows, a groundbreaking addition to the hospitality portfolio
Launch of level 18 Rooftop Cabana Lounge
Openings:
• Royalton Antigua
• Royalton CHIC Cancun

2018
The Planet Hollywood Hotels & Resorts by Royalton concept makes its debut, redefining themed luxury experiences
Enhanced our commitment to sustainability
Launch of Mystique at Royalton Brand
Openings:
• Planet Hollywood Costa Rica by Royalton
• Mystique Holbox by Royalton
• Royalton Bavaro

2017
The portfolio expands to over 13 resorts, with new operations launching in Saint Lucia.
Openings:
• Royalton Negril, Royalton Hideaway Negril and Grand Lido Negril
• Royalton Saint Lucia and Royalton Hideaway Saint Lucia

2016
Royalton Hotels & Resorts is officially recognized as “The Fastest Growing Hotel Chain in the Caribbean."
Openings:
• Royalton Blue Waters in Montego Bay

2015
Royalton International Asset Management strengthens its footprint with operations in the Dominican Republic, Jamaica, and Mexico

2014
Royalton Hotels & Resorts pioneers in using IPTV technologies to enhance the All-Inclusive guests’ experience
Royalton Hotels & Resorts opens its first fully developed resort, built from the ground: Royalton Riviera Cancun
Other openings:
• Royalton CHIC Punta Cana

2013
Introduction of Royalton’s All-in Connectivity
Openings:
• Royalton Punta Cana and Royalton Hideaway Punta Cana
• Royalton White Sands

2012
Royalton International Construction enters the industry, building and renovating resorts in Jamaica and the Dominican Republic
The Loyalty Business Unit is established

2011
Royalton Luxury Resorts brand is launched

2010
In 2010, Royalton Hotels & Resorts was launched, introducing a new era of all-inclusive hospitality



OUR AWARDS
Royalton Hotels & Resorts consistently goes above and beyond guest expectations by delivering groundbreaking vacation experiences through our exceptional collection of acclaimed hotels and resorts in prime beachfront destinations throughout the Caribbean and Mexico.
VIEW ACCOLADES

President
Jordi Pelfort
What began fifteen years ago as a bold idea and a handful of determined individuals has grown into one of the most dynamic forces in all-inclusive hospitality. Royalton Hotels & Resorts was built on vision, but it has thrived because of its people. Our team’s passion, resilience, and relentless pursuit of excellence have transformed an ambition into a remarkable reality. Today, we’re not just in the business of hospitality, we’re in the business of creating moments that stir the soul and create a connection to something bigger. And every success we’ve achieved has been made possible by the extraordinary individuals who have believed in this mission from the start. I am deeply proud of what we’ve built — together.

Executive Vice President
Daniel Díaz
Royalton Hotels & Resorts was built with a mindset of innovation and agility, and that foundation has allowed us to grow strategically over the past 15 years. From expanding into key destinations to introducing distinctive resort concepts, we’ve consistently anticipated market needs while strengthening our partnerships and portfolio. None of this would have been possible without the talent, dedication, and forward-thinking leadership of our team; a group I’m incredibly proud to work alongside. Our eyes remain firmly set on the future and the opportunities still to come.

Regional Commercial Director - Jamaica
Kerry Ann Quallo
The Heart of Our Business: Purpose and Impact
Making a difference at Royalton Hotels & Resorts starts with recognizing the incredible potential that lies within each of us. Our purpose is to foster a culture of inclusivity, innovation, and excellence. By doing so, we can transform our workplace into a beacon of progress and success, where every team member feels valued and empowered. Our collective impact lies in harnessing the unique strengths and perspectives of each individual, creating a powerful force for positive change.
I remain dedicated to serving my team, partners, and customers, breaking barriers, and striving for greatness. As Michelle Obama once said, "Success isn’t about how much money you make, it’s about the difference you make in people’s lives." One Love

Regional Commercial Director - Mexico
Claudia García
On this 15th anniversary of Royalton Hotels & Resorts, we celebrate with gratitude and pride the unforgettable moments we have created together. Every smile, every memory, every effort and every act of kindness reflects our commitment to making a meaningful difference in the lives of our guests and our coworkers. Let us continue to build a future full of hope and joy, where every day is an opportunity to do good and leave a positive mark.

Complex Director
Cesar Vargas
How quickly time flies…
It’s been over 10 years since I began my journey with Royalton Hotels & Resorts, and looking back, I’m filled with gratitude. These years have been so much more than just work — they’ve been filled with growth, learning, challenges, and unforgettable moments.
I’ll never forget the opening of Royalton Punta Cana in 2013 — the adrenaline, the last-minute arrivals, the teamwork, and the pure commitment. That spirit has stayed with me ever since.
I’m incredibly thankful for the people I’ve worked with, the opportunities I’ve had, and the trust and support I’ve received. Today, I move forward with the same passion I had on day one — and a heart full of motivation for everything that’s still ahead.

Corporate Asset Manager & Head of Internal Audit
Rafel Cosano
Royalton Hotels & Resorts is not just a company to me; it is my professional home, my school, and my inspiration. Celebrating its 15th anniversary is an honor, as I have grown alongside this great family for 13 years, learning, evolving, and facing challenges with passion and dedication. This hotel chain has achieved countless milestones in the industry, establishing itself as a benchmark in the Caribbean thanks to its excellence, innovation, and world-class service. Its success is not only measured in awards and recognition but also in the effort and dedication of its magnificent team. Here, I have built a career with hard work and pride, and my heart will always beat with gratitude for everything Royalton Hotels & Resorts means in my life. With excitement and enthusiasm, I look forward to being part of its bright future!

General Manager, Royalton Saint Lucia
Sabine Adolphy
Royalton Hotels & Resorts has been more than a workplace—it’s been a place I’ve called home for 13 incredible years. As we celebrate 15 years of BDR, I reflect with gratitude on a journey filled with growth, challenges, and unforgettable moments.
I’ve had the opportunity to evolve through various roles, guided by inspiring mentors and supported by amazing colleagues who’ve become like family. Royalton Hotels & Resorts has shaped my path, inspired me, and given me a true sense of belonging.
Here’s to continued growth, new milestones, and the amazing journey ahead!

Vice President of Operations
Omar Dueñas
It’s an honor to celebrate Royalton Hotels & Resorts’ 15th anniversary.
Royalton Hotels & Resorts represents passion, innovation, and excellence. Over the years, I have witnessed the dedication of our teams, the trust of our partners, and the loyalty of our guests. This milestone is a testament to our collective commitment to delivering exceptional experiences. As we look ahead, I am excited for the future, confident that we will continue to grow, innovate, and set new standards in hospitality.

Vice President of Marketing
Alejandro Rodríguez
Royalton Hotels & Resorts’ journey has been one of remarkable growth, redefining the all-inclusive experience with bold vision and unwavering dedication. Having witnessed its incredible growth firsthand, I am proud to celebrate this milestone—a journey marked by innovation, exceptional service, commitment to excellence, and a great team.
This success is a testament to our dedicated team, loyal guests, and valued partners, who continue to make every stay extraordinary. As we look ahead, we remain focused on elevating luxury travel, enhancing guest experiences, and shaping the future of all-inclusive resorts.
Here’s to 15 years of success—and many more to come!

Director, Sales and Marketing Support
Céline Jung
It is a true privilege to have been part of Royalton Hotels & Resorts for the past 10 years. For those of us who joined the company in its early stages, we’ve experienced significant professional and personal growth alongside its evolution. What began as a young and ambitious project has become the fastest-growing resort chain in the Caribbean, and we take great pride in having contributed to its remarkable journey.

Vice President Commercial Sales
Antonio Herrera
Celebrating 15 years of excellence, Royalton Hotels & Resorts has redefined all-inclusive luxury with innovation and exceptional service in breathtaking destinations. From stunning beachfront escapes to personalized guest experiences, the journey has been nothing short of extraordinary. This milestone is a testament to our dedicated team, valued guests, and trusted partners who make every stay unforgettable. As we look ahead, we remain committed to elevating hospitality, creating memorable moments, and shaping the future of travel. Here’s to 15 years of success—and many more to come!
Happy 15th Epic Anniversary, Royalton Hotels & Resorts!

Global Partnerships, Sr. Director
Delia Osegueda
As we mark our 15th anniversary, I want to express our deepest gratitude to our incredible partners. Your trust, collaboration, and support have been instrumental in our journey. Over the years, we’ve built strong relationships, achieved remarkable milestones, and navigated challenges together. Your dedication and commitment have played a crucial role in our growth and success, and we couldn’t have done it without you.
This anniversary is not just a celebration of our achievements—it’s a celebration of the partnerships that have made it all possible. Thank you for being an essential part of our story. We look forward to many more years of success together!

Corporate Director Finance Hotels
Antonio Casado
At Royalton Hotels & Resorts, our team’s exceptional performance sets a new benchmark in the industry. Our staff’s dedication and commitment to excellence continue to elevate the guest experience, and I am sincerely grateful for them and for consistently delivering outstanding results.

Global Sales and Business Development, Sr. Director
Todd Kirlik
Fortunate enough to have been here from the early days it certainly doesn’t take long to reflect and note the direct impact of so many people, especially in the early days where we wore multiple hats in the spirit of collaboration and passion for what many envisioned was the start of something rather remarkable!
While challenges are constant, the resilience overall attitude and quality of our people coupled with our Company’s entrepreneurial forward thinking approach on constant growth, innovation and excitement are why Royalton Hotels & Resorts future remains bright!
Cheers to the past, thanks for lessons learned and great memories, bring on the next 15!

Technology Solutions Director
Maria Elena Mena
Working at Royalton Hotels & Resorts for 12 years has truly been one of the most meaningful chapters of my life. It’s hard to put into words what it feels like to dedicate over a decade to something that has shaped who I am today—not just as a professional, but as a person. These years have been filled with challenges, triumphs, growth, and so many moments that have left a lasting imprint on my heart. I’ve had the honor of working with incredible people and I’ve learned lessons that go far beyond the workplace. Royalton Hotels & Resorts has seen me through different seasons of life, and through it all, it has been a place of purpose and pride. I’m grateful for every opportunity, every mentor, every tough day that made me stronger, and every new hotel opening we’ve celebrated together. Twelve years may sound like a long time, but when you’re part of something that truly matters to you, it flies by. And even after all this time, I still look forward to what each new day brings.

General Manager, Planet Hollywood Cancun by Royalton
Jonathan Iriarte
Reflecting on my 11 year journey with Royalton Hotels & Resorts, I can truly say it has been an incredible adventure. This company has not only given me the opportunity to contribute to its success but has also allowed me to grow alongside it. Through challenges, innovations, and achievements, I have witnessed its evolution into a leader in the hospitality industry.
Celebrating 15 years of excellence is a testament to the vision, dedication, and passion that define Royalton Hotels & Resorts. I am proud to be part of this remarkable story and excited for what the future holds!

Corporate, Senior Groups Sales Manager
Patricia Caballero
It has been an honor to be part of a company that feels like a second home. I am truly grateful for 13 incredible years of growth, learning and support. Thanks to everyone who has been part of this journey!
Celebrate the past, embrace the present, and keep building the future. Success is not a destination, it is a journey and I am grateful to still be on this one!

we've been recognized!
We are proud to share that 17 of our resorts have been recognized in the U.S. News & World Report 2025 Best Hotels Rankings, earning placements in both the Best Hotels in the Caribbean and Best All-Inclusive Resorts in the Caribbean categories. Among them, Royalton Blue Waters and Royalton Hideaway Blue Waters received the prestigious Gold Badge, ranking among the top 25% of more than 500 hotels evaluated in the region.

Royalton Hotels & Resorts is 15!
Royalton Hotels & Resorts officially kicked off its 15th anniversary celebrations with a series of inaugural events held across all our hotels, bringing together our teams to honor our journey and set our sights on the future.

commitment to sustainability
At Royalton Hotels & Resorts, we are committed to integrating responsible tourism practices that support the well-being of our destinations while delivering exceptional guest experiences.

On the 15th day...
On the 15th day of the year, we’re kicking off the celebration of 15 incredible years of Royalton Hotels & Resorts—a journey defined by innovation, growth, and unforgettable guest experiences.